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Deliver exceptional customer experience at scale
A modern CX tool for scaling B2B SaaS businesses
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Why teams choose KNOCCS
Inbox
Setup all individual and team email inboxes in one space
Prioritization
Smart tagging and smarter notifications to help you focus
Team Collaboration
Loop in your team members to collaborate on customer conversations.
War room
Monitor team performance and operations with an interactive dashboard.
Customer Management
Automatic escalations and SLA timers will never let your company delay a response.
Client 360
One space where your teams can access your customers profile and conversations.
Right information in front of the right person is leverage.
Our research indicates that the biggest challenge in B2Bs is that multiple teams are involved in the customers' lifecycle, resulting in client's information and interactions being recorded in different tools.
KNOCCS solves this by centralizing the customer's information and interactions on one platform, using it to provide the required information to any team member who is talking to the customer.
Founders Letter
KNOCCS – Teams Delighting Customers for Life
This poses a major challenge as most business owners understand, that retaining a dollar of revenue is much easier than adding new revenue, While a lot of organization talk about putting the customer first, wrap it up with platitudes, and coin fancy value statements, few measure up to the task. It is a natural outcome of the progression any organization follows as it grows bigger.
When an organization is small, the founding team know that each customer is the life blood of the business. They work hard to ensure that the customer is heard, and their needs are incorporated into product and service offered. As organizations grow, and new members are inducted, it becomes a challenge to maintain the customer experience.
Feature Breakdown
Why teams chooose KNOCCS
Sales Teams
Manage leads, track deals, and optimize your sales pipeline with our powerful CRM tools. Syncro helps sales teams stay organized and close more deals.
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Marketing Departments
Syncro's advanced analytics and automation tools ensure your messages reach the right audience at the right time.
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E-commerce Businesses
Manage customer orders, track inventory, and enhance your customer experience with our comprehensive CRM solution.
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Project Management
Keep your projects on track with Syncro's robust project management tools. Collaborate with your team, and track progress.
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Project Management
Keep your projects on track with Syncro's robust project management tools. Collaborate with your team, and track progress.
Project Management
Keep your projects on track with Syncro's robust project management tools. Collaborate with your team, and track progress.
Project Management
Keep your projects on track with Syncro's robust project management tools. Collaborate with your team, and track progress.
Simple Steps to Get Started
Experience the future of CRM with seamless integration, advanced analytics, and unparalleled user experience.
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Create Your Account
Getting started with Syncro is quick and easy. Simply enter your email address and create a password to sign up. Once you verify your email, you’ll gain instant access to your personal Syncro dashboard.
Go to our homepage and click on the 'Get Started for Free' button.
Provide your name, email address, and create a secure password.
Check your inbox for a verification email and activate your account.
Connect Your Tools
and Import Data
Syncro seamlessly integrates with a wide range of tools and platforms, making it easy to connect your existing systems. Whether you use email marketing tools, or e-commerce solutions, Syncro has you covered.
From your dashboard, navigate to the 'Settings' menu and select 'Integrations.'
Browse our library of integrations and select the tools you want to connect.
Automatically import your existing customer data into Syncro for a seamless transition.
Tailor Your Dashboards
and Workflows
Syncro offers a high degree of customization, allowing you to create dashboards and workflows that align with your specific business needs.
Navigate to the 'Dashboard' section and choose from various layout templates.
Select and position widgets that display key metrics, recent activity, and important notifications.
Define automated workflows to streamline repetitive tasks, such as sending follow-up emails or assigning tasks to team members.
Leverage Powerful Features to Drive Growth
With Syncro’s advanced features, you can continuously optimize your customer relationship management. Use our intelligent analytics to gain insights, and track performance to ensure you’re always improving.
From the main menu, navigate to the 'Analytics' section to view detailed reports and insights.
Configure real-time alerts to stay informed about critical changes and opportunities.
Use Syncro’s performance tracking tools to monitor key metrics and identify areas for improvement.
Join Thousands of Satisfied Users
What Our Users Say
Syncro has completely transformed our customer management process. The intuitive interface and powerful features have made it so much easier to track customer interactions and manage our sales pipeline.
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The automated workflows in Syncro have saved us incredible time. The integration with our existing tools was seamless, and customizable dashboards mean we always have the most important information.
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The automated workflows in Syncro have saved us incredible time. The integration with our existing tools was seamless, and customizable dashboards mean we always have the most important information.
Syncro has completely transformed our customer management process. The intuitive interface and powerful features have made it so much easier to track customer interactions and manage our sales pipeline.
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Customer experience is broken.
It has been that way for a while.
While a lot of organization talk about putting the customer first, few measure up to the task. We know from our experience as a B2B SaaS business that retaining a dollar of revenue is much easier than adding new revenue. Retention requires all teams to be aligned around the goal to delight customers and tools and processes designed to help them.
We launched KNOCCS as a brand-new line of business because we believe that customer experience can be delightful. Imagine having a single source of truth that allows you to see where every client relationship stands. A tool that combines all touch points with the client in a single location, enables any of your teams serving the customer to respond with timely and accurate responses, is extremely easy to use, and provides precise actionable insights that enables them to delight customers.
This is just the beginning. We are committed to building products and experiences that enable our vision.