With KNOCCS, every team member is enabled with the right information at the right time to make all customer interactions delightful
Setup all individual and team email inboxes in one space
Smart tagging and smarter notifications to help you focus
Loop in your team members to collaborate on customer conversations.
Monitor team performance and operations with an interactive dashboard.
Automatic escalations and SLA timers will never let your company delay a response.
One space where your teams can access your customers profile and conversations.
This poses a major challenge as most business owners understand, that retaining a dollar of revenue is much easier than adding new revenue, and revenue is the lifeline for any business, especially small and medium sized ones.
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